1. Terms and conditions of use

Hotel Giotto internet site is an on-line information service provided by Albergo Hotel Giotto** Your use is conditional to acceptance of the terms and conditions set out below. If you do not accept these conditions, you are requested not to use the site or download material from it.

Hotel information:


We're looking forward to keep everything in order and with great care. We ask our guests to have the same care that they would have for their own house. Hereunder some rules that we ask you to follow:

Any kind of damage done will be charged.

Arrivals and departures:

The room is available from 2:00pm of the day of arrival.

On the day of departure please leave the room before 10:30. You can ask for modifications at the reception. Based on the type of request an extra might be charged.

On the day of departure it is possible to leave your luggage at the reception without extra charge. For deposits longer than one day ask info, availability and cost at the reception.


It is available an Italian breakfast served by buffet, from 7:00 am to 10:00 am. If you have specific requests for the breakfast, please notify them at the reception. If possible, we will do our best to satisfy your requests. Alternatively you can eat your favorite food without problems.

Payment methods

We accept cash, credit cards (Visa and MasterCard), bank transfers and postal orders. We're not accepting checks or payment promises.
For the customers without a booking, payment is required at the moment of arrival.

City Tax

It is not included in the room price (2,5 euross per person/night) and it has to be paid in cash. City tax is required directly from the city of Florence and it has a separate receipt that will certify the payment. It is required only for the first 7 nights of stay. Children under 12 years old are excluded.

Linen change

Our category (2 stars) does not include a daily linen change (Tuscany Region). For towels is included a change every 2 days, and for bed sheets once a week. If you have specific needs and you wish your linens changed every day, please request them at the reception.

Daily bed linen change: 5,00 euros for every bed

Daily towels change: 5,00 euros per person


Free wi-fi is provided in all the hotel, available for our guests.

Conditioned air

>p>You can use the air conditioner is you please. The conditioner system will not work if you have your windows closed. For the respect of the environment and to avoid wastes, please turn your air conditioner off when you leave the room.


Inside the closet there is a safe. You will find the instructions for setting the combination on it. If needed please ask the reception.


The telephone is available for national calls. To open the line press “0” before composing the number. The cost of the call may vary depending on the type of the call. To call the reception: press “9” on the phone.

Terrace and common areas

You can use the common areas of the hotel. Both the terrace and the hall are available. We kindly ask you to leave everything clean and in order, just as you found it. If you want to eat food brought from outside you can ask at the reception. Cutleries and tablecloths service is 2 euros/person.


Small and tamed animals are welcome. Out of respect for other guests please keep your pet leashed and don't leave it alone. The cost of the stay is 10 euros/day.


We have available a small bed for your children. Ask the reception. Cost is 10 euros/day.


There are two self-service laundries nearby, where you can wash you clothes. The locations are:
-Via Faenza 26/r
-Via Sant'Antonino 6

Opening hours: from 8 am to 22 pm, weekend included.

It is not allowed to dry your wet clothes inside the closet or to wet the floor. You can use the terrace.

Should you damage the structures this way, a refund will be charged.


You can park your car at the Giglio Garage a few meters from our hotel. The cost is 24 euros for every 24h, including the access to the ZTL (Limited Traffic Zone). The garage will notify your plate to the city of Florence. The hotel is not responsible for any fine taken.

2. Use, reproduction and limitations to use

The access to Hotel Giotto‘s website is free, and does not require previous authorisation, subscription or registration. However, the user may be required to subscribe or register in order to obtain certain types of information or to access certain services or reserved areas.

This site may at times be wholly or partially inaccessible as a result of malfunctioning and/or connection problems or in any case events beyond the control of Hotel Giotto. This site is provided exclusively for personal use and you may print and /or save the pages of the site on your personal computer to this end. Permanent reproduction the contents of the pages of the Hotel Giotto site, whether total o partial, translation, adaptation, any type of modification or rearrangement, any form of public distribution of copies, any presentation, demonstration or public communication, is forbidden without the previous written consent Hotel Giotto.

Hotel Giotto reserves the right to prosecute whosoever damages the site directly or indirectly and in particular whosoever introduces software or viruses which can or do damage the contents or functioning of the site, equipment or systems of the site operator. The user is responsible for maintaining secrecy regarding his "password" and "user name" which Hotel Giotto. may assign, for the use of some services provided. Advance written communication should also be obtained for any use of the password and user name not previously authorised by Hotel Giotto.

3. Limitations of liability

Information in this site is provided in good faith and Hotel Giotto does not guarantee that they are complete. Despite constant efforts to provide the most recent, complete and suitable information, technical inaccuracies and typographical errors may be present. Therefore, the information on this site is provided without any guarantee of the trustworthiness and truthfulness of the contents, and must consequently be checked.

In no case will Hotel Giotto be held responsible for any damage whether direct or indirect caused by proper or improper use of this site. Furthermore, Hotel Giotto will not be responsible for any incorrect operations, damage, wear and tear, cancellation of data or software, in connection with any equipment or user systems as a direct or indirect consequence of access or intention to access the Hotel Giotto website. Hotel Giotto reserves the right to modify, update, or correct the site and its contents at any time without communication, either before or after the changes have been made.

4. Links

This Site may contain links to other sites on the World Wide Web. Hotel Giotto does not accept any responsibility for material created or advertised by third parties with which the Hotel Giotto site has a link. If you decide to visit a website linked to the Hotel Giotto website you do so at your own risk, accepting responsibility for precautions against viruses and other destructive elements.

Hotel Giotto does not consider any links from this site, or any information or references to information from other sources, in any way as explicit or implicit endorsement. Questions and comments regarding other sites must be referred exclusively to the administrators of these sites. This site may contain information taken from other sources, which are identified in every case, and to which reference must be made in case of necessity for verification of this information including its accuracy, truth and completeness. Hotel Giotto does not represent nor guarantee the reliability of any other website of third parties who choose to link to its site.

The links on the Hotel Giotto to other sites are provided exclusively for your information. The links do not imply that Hotel Giotto sponsors or that it is affiliated with the organisations that provide the services described in these sites. All persons may create links to this site, following express authorisation by Hotel Giotto The link must however be placed exclusively on the home page unless specifically authorised in writing by Hotel Giotto. The right to create a link to the site does not confer any explicit or implicit right regarding the site itself or its contents and can be revoked at any time without notice by Hotel Giotto

5. Information received by Hotel Giotto

Hotel Giotto does not authorise transmission of confidential or extremely important information through its website. As a result, all information received through this site and/or via e-mail will be considered as non-confidential in nature and Hotel Giotto. will consider itself free to use this information, with the exception of personal data, which is protected by current privacy laws.

Hotel Giotto will have no obligations regarding such materials and will be free to copy, use, disclose, show, transform and incorporate it into material, as well as distribute it to third parties, without any limit. Hotel Giotto will also be free to use all the ideas, concepts, know-how or technical notions contained in this material, for any purpose, including but not limited to, the development, production, and sale of products, which utilise this material. Whosoever submits material guarantees that it is publishable and accepts this responsibility, freeing Hotel Giotto from any action by others in relation to the above mentioned material.

6. Laws and jurisdiction

These conditions comply with Italian law. The tribunal of Milan, Italy, will have jurisdiction and exclusive competence for any controversy and in any case in relation to the above mentioned conditions. However, when necessary, Hotel Giotto reserves the right to legal recourse in countries or cities other than Italy and Milan, in order to protect its interests and rights.

7. Information about trademarks

The trademarks and logos that appear on this site are the property of Hotel Giotto They may not be used on any Internet website other than the Hotel Giotto site without the previous written consent of Hotel Giotto. The name Hotel Giotto and any trademarks that include that of Hotel Giotto may not be utilised as internet addresses of other sites or as part of such addresses without the previous written consent of Hotel Giotto.